Reference

Privacy Policy for India accounts

jili8 brings your account profile, wallet records for UPI, Paytm and PhonePe, cookie choices and support chats under one Privacy Policy, so you can see how your data…

Account data useUPI and wallet recordsCookie choicesPrivacy request paths

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How policy works with UPI records

jili8 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains what we collect when you create or use an account, why we collect it, and how long we keep it. Your profile details, login signals, device data, cookie choices, KYC files, support messages and wallet references may be used to verify access,

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process account actions, respond to disputes and meet legal duties. When you add funds through UPI, Paytm or PhonePe, we store transaction references rather than full banking secrets, and we connect them to your wallet only for account checks and support. If local law restricts access
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in your location, some features may not be available; where local law permits, you can open your account and ask us to access, correct or delete eligible data. We may update this Privacy Policy when laws, payment rules or our account tools change.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Contact paths for privacy requests

Privacy requests work faster when you contact us from the same email or phone number used on your account.

ACCOUNT CARE

How we care for account data

Our privacy work is built around the account steps you actually use: joining, logging in, funding a wallet, checking a transaction, speaking with support and asking for changes…

Data we collect

We collect only the details needed to run your account, verify wallet activity and answer support requests.

Cookie use

Cookies help keep you signed in, remember language choices and measure page errors.

Account security

Retention periods

KYC files and payout records are kept only as long as needed for account operation, legal duties, fraud checks and…

Partner access

We share data with payment, hosting, analytics and support partners only for the task they perform for us.

Your requests

You can ask for access, correction, deletion or consent withdrawal where the law allows it.

Privacy questions for your India account

These answers explain how the Privacy Policy applies to your account data, wallet references, cookies and support contact. They do not replace the full policy, but they help you decide what to ask for and how to send a clear request. If your question is tied to local availability, we will answer based on the law that applies to your location.

We may collect your name, phone number, email, login details, device signals, IP address, KYC files, support messages and wallet transaction references. We use these records for account access, verification, security checks and legal duties.

We store payment references, amounts, status, timestamps and wallet links needed to confirm account activity. We do not ask for UPI PINs or full banking secrets, and you should not share them with support.

Yes, where the law allows it. Contact us from your registered email or logged-in account, explain what is wrong, and attach only the document page needed to support the correction.

You can request deletion where local law permits. Some records may need to stay for legal, fraud-control, payment dispute or account safety reasons, and we will tell you if that applies.

Cookies help keep your session active, remember basic preferences, measure page errors and protect logins. If you clear them, parts of the account flow may ask you to sign in again.

Only team roles that need the request for privacy handling, account checks, legal duties or support response can access it. We keep internal access limited and record key actions taken on eligible requests.

Use the privacy email, logged-in chat or account form. Share your registered contact detail, the record you want checked and the date range, but never send PINs, passwords or unrelated document pages.

Privacy Policy for India accounts

Contact paths for privacy requests

How we care for account data

Data we collect

Cookie use

Account security

Retention periods

Partner access

Your requests

Privacy questions for your India account

01 What personal data does jili8 collect?

02 How are UPI, Paytm and PhonePe records handled?

03 Can I ask to correct my account data?

04 Can I ask for deletion of my data?

05 Why do cookies appear on the site?

06 Who can see my privacy request?

07 How do I contact jili8 about this Privacy Policy?

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